Shipping policy

Shipping Policy

Thank you for visiting and shopping at Golden Worn Wardrobe. The following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 3 business days (Monday to Friday, excluding weekends and major holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

  • High Volume Delay Notice: During high-volume sales events, product launches, or peak holiday seasons, processing times may take an additional 1 to 2 business days. We appreciate your patience.

2. Domestic Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping methods for domestic orders within United States:

 

Shipping Method

Estimated Delivery Time

Shipping Cost

Standard Shipping

3–7 business days

$6.99

Expedited Shipping

2–3 business days

$15.00

 

 

 

*Delivery delays can occasionally occur due to carrier issues or severe weather.

3. Shipping Restrictions

  • P.O. Boxes & APO/FPO Addresses: We ship to P.O. Boxes or APO/FPO military addresses.
  • Restricted Regions: None

4. How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become active within the carrier's system.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at hello@goldenwornwardrobe.com with your name and order number, and we will investigate it for you.

5. Lost, Damaged, or Stolen Packages

Golden Worn Wardrobe is not liable for products damaged or lost during transit if the carrier marks the package as delivered. If you receive your order damaged, please contact the shipment carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

For packages completely lost in transit (never marked as delivered), please email us at hello@goldenwornwardrobe.com within 14 days of your estimated delivery date so we can open an investigation with the carrier.

6. Returns, Exchanges, and Refunds

Our shipping policy is closely tied to our overall refund rules. For comprehensive details on how we evaluate item returns, please review our Refund Policy.